Introduction

Overview

SamKnows is a company with a unique measurement tool called a ‘white box’ that collects a range of performance test metric from volunteers. Some of these tests include download speed, upload speeds and latency measurements. This report investigates how download speeds vary with different ISPs. It particularly focuses on the discrepancy between ISP’s promised 38 and 76 download speeds, and what speeds the white boxes actually measure. The telecommunication technology investigated is FTTC. Technology is kept as a control variable so that any differences found is due to ISPs only. The report will also explore regional differences of the mentioned plans under certain ISPs.

The ISPs investigated are BT, Vodafone, TalkTalk, Sky, Plusnet and EE. Virgin Media was not used as it was the only technology that uses cable technology exclusively. Other ISPs do not have enough white boxes to have make good estimations of download speeds.

Aims

  • Investigating which technologies have the worst download and upload speeds.
  • Investigating which regions technologies perform worst in.

Definitions

-discrepancy –explain why 10% -proportion? COPY FROM OTHER REPORT

Calculations

-discrepancy -proportion COPY FROM OTHER REPORT

ISPs with fastest download speeds

NOTE SOMEWHERE THAT ISPs NOT REACHING TARGETS COULD ALSO BE A A FAULT OF THE TECHNOLOGY USED (FTTC), NEVERTHELESS DIRECT COMPARISONS BETWEEN ISPs CAN ONLY BE ATTRIBUTED TO THE ISPs THEMSELVES.

A lot of variation, clearly shown which plans do much better than others.

A lot more tight than the previous plan. Some ISP speeds are indistinguishable from each other by eye only.

-why are isps ranked the way they are? lets look at the discrepancies between sold and actual speeds

Discrepancies in within ISPs

EE talktalk and vodafone have visibly low numbers of significant discrepancies compared to lower perfoming ISP like BT and Plusnet.

It seems that with increase package speed, there is an increase in amount of significant discrepancy. A lot higher discrepancies, even for well performing ISPs. will have to see if we can attribute these discrepancies to certain regions of the UK?

-are there particular regions of the UK we an attribute these discrepancies to? see which regions might be under performing, and if there’s a pattern.

Proportion of people with slow speeds in the UK.

These are maps that look at performance in different regions of certain ISPs. See HYPERLINK <— section to see how all plans act relative to each other.

Talk about the increasing or decreasing discrepancies

TalkTalk

best performer in both package plans

Worst regions for 38 Mbps plan Worst regions for 76 Mbps plan
Wales Yorkshire and The Humber
East Midlands Wales
Scotland North West

EE

Worst regions for 38 Mbps plan Worst regions for 76 Mbps plan
East Midlands North East
East of England Scotland
South West Wales

BT

Worst regions for 38 Mbps plan Worst regions for 76 Mbps plan
Northern Ireland West Midlands
North West South West
East of England South East

Plusnet

Worst regions for 38 Mbps plan Worst regions for 76 Mbps plan
Wales South East
West Midlands Yorkshire and The Humber
Northern Ireland East of England

Sky

Worst regions for 38 Mbps plan Worst regions for 76 Mbps plan
West Midlands Yorkshire and The Humber
North East North East
East of England East Midlands

Vodafone

Worst regions for 38 Mbps plan Worst regions for 76 Mbps plan
Northern Ireland Scotland
East of England North West
South West Yorkshire and The Humber

Worst performing regions

38 plan

Worst performing regions: Northern Ireland East of England Wales

76 plan

Worst performing regions: Yorkshire and The Humber Scotland South East

Contributors to worst performing regions

38 plan

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76 plan

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